nav-check nav-user nav-search nav-basket nav-arrow nav-close nav-hamburger loading cash-registry transport-car network-antenna sms-a-mms odcizeny-telefon document onenet group-business person vodafone-box dum volani-wifi globe-arrow adsl glte handshake fms internet-v-mobilu modem predplacene-karty prislusenstvi pro-mlade rodina tablet tarify telefon vf-zarizeni volani-ze-zahranici volani-do-zahranici aktualni-utrata-a-cerpani vyuctovani historie-vyuctovani-a-plateb dobijeni check-ok sluzby internet earphone world kolac block sim-karta-a-telefon ostatni special info agreement lock arrows messages chat smart-devices pass domecek pevny-internet convergence sixtyplus Vodafone

What are the advantages of Vodafone MultiPass?

  • With Vodafone MultiPass, you can enjoy the advantages of multiple Vodafone Passes in one.
  • You can choose between 2 MultiPasses:
  1. Vodafone MultiPass Video + Music + Social
  2. Vodafone MultiPass Video + Music + Chat
How do I activate or cancel Vodafone MultiPass?
Log in to My Vodafone and choose the section Settings of services - Internet.
To enter the My Vodafone Self Care, you will need your password.
In the Vodafone Pass section, choose the Vodafone MultiPass you want to use.
You will receive a confirmation text message.

Other possibilities:

  1. My Vodafone App - the bundle can be found in the Internet services section.
  2. Customer Care Line - you can also arrange activation of Vodafone MultiPass with one of our operators at *77, or 800 77 00 77 if you are calling from a different network.
How is Vodafone MultiPass activated and charged?

Choose one of the 4 following options according to your current situation:

  1. Vodafone MultiPass activation (I do not use Vodafone Pass) - if you have not used any Vodafone Passes, all bundles included will be activated within the MultiPass activation. In the first billing period, you will be charged the proportionate part of the monthly fee for Vodafone MultiPass.
  2. Vodafone MultiPass activation (I have Vodafone Pass) - if you already use any of the Vodafone Passes included, we recommend activating the MultiPass before the end of the billing period. The monthly fee for the individual Vodafone Passes that you have used up until now have already been charged at the beginning of the billing period (or upon activation) and we do not recalculate it retroactively. You will be charged the proportionate part of the monthly fee for the newly chosen Vodafone MultiPass.
  3. Changing the Vodafone MultiPass variant - do you want to activate a different Vodafone MultiPass variant? We recommend making this change before the end of the billing period. The reason is that the change will be done immediately: we do not recalculate the fee for Vodafone MultiPass retroactively and you will be charged the proportionate part of the monthly fee for the new MultiPass depending on the activation date. Social Pass and Chat Pass, which were a part of the original Vodafone MultiPass, will be cancelled upon making this change.
  4. Cancelling Vodafone MultiPass - cancellation will be done at the end of the billing period: until then you can enjoy all the advantages of the MultiPass. If you want to use any of the Vodafone Passes after that time, you can activate it as soon as Vodafone MultiPass is cancelled.

To make sure your Vodafone Pass works, you need one of the supported tariffs and free data in your basic bundle. The reason is that if you used up the data volume included in your tariff or reached the DataLimit, the applications included in the Vodafone Pass wouldn't work either. If that is the case, it is enough to increase the data.
Which tariffs are compatible with Vodafone Pass?

Vodafone Passes can be combined with most of the tariffs we currently offer. If you don't have a tariff yet, you can migrate to one on-line, in our stores or at our Customer Care Line.

You can activate a Vodafone Pass if you have one of the following tariffs (including their business versions):

  • Flat rate schemes: Red Full tariffs, Start 100/200/500 minutes, Red LTE and Smart tariffs, Red+ tariffs, #jetovtobě, Red Profi tariffs
  • Pre-Paid Cards: Prepaid bundle FIX - All inclusive within Network, Prepaid bundle FIX - All inclusive to all networks.
OUR TIP: Customers who use the (Business) Red+ tariff may automatically use a Vodafone Pass on all their numbers included in the tariff. It is enough to activate the Pass once, with the main number of the administrator to whom the monthly fee is billed. Customers who use a SIM card for data sharing with their tariff can also use this benefit.

Stay in control of your account

Download My Vodafone app

You can solve all important things right in your phone.

https://www.vodafone.cz/muj-vodafone/

Log into My Vodafone

Manage your account from any place.

Login

  • Always something more
  • Setup is always at your fingertips
  • Costs under control
  • The best app