In response to customer requests, we are gradually switching to email login for all customer accounts. You can find out more on this page.
Use your service number or payer number and your numeric admin password to log in.
If you don't see the menu here, make sure you have logged in with your admin password and that you don't have an email login yet.
You must confirm the change of your contact number with a code, which we will send you by SMS to your current contact telephone number for security reasons. If you no longer have this number, please contact us.
Copy the code from the SMS carefully. Also pay attention to the conditions that your password must meet to be secure enough.
You will receive an email from prihlaseniemailem@vodafone.com and the link in the email must be opened within 24 hours.
If you have more than one active service with us, you will select the default service you see first when you first log in.
Use your email and password to log in.
In this section you will find all the details and options that apply to logging in via email.
On the next page, enter your new email and follow the instructions we send you in the email.
If for some reason you want to revert to logging in with a service number and numeric password, you can cancel the email login as follows. Before cancelling your email login, make sure you know or view your numeric password.
Use your email and password to log in.
In this section you will find all the details and options that apply to logging in via email.
After cancelling the email login, you will log back into the self-service with your service number (or payer number) and your numeric password. You can reactivate your email login at any time by following the procedure above.