How do I change or reset my email login password?

You can easily change your email login password at any time. If you forget your password, you can reset it by authenticating with your email account.

How can I change my password if I know the current one?

Use your email and password to log in.

Click the Account menu (the red button with the silhouette of a character and your name) and select Login via email settings.

In this section you will find all the details and options that apply to logging in via email.

Select Change Password.

Enter the existing password and the newly selected password (you enter it twice for checking) and confirm the change.

How do I reset my password if I don't remember my current password?

Go to the Forgot Password page.

Enter the email you use to log in and, if necessary, copy the security code displayed.

We will send you an email with instructions to reset your password.

The link to create a new password is only valid for 24 hours, so use it as soon as possible.

When you open the password reset link, you will be presented with a page to set a new password for logging in.

Enter the new password as instructed and confirm. Then you can log in again.

What should I do if I forget the email I used to log in?

If you don't know your email, contact us on the Customer Care Line or stop by our store. Once verified, we will cancel your email login and you will be able to set it up again.

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