To log in, use your phone number (or service number in case of fixed internet or TV) and the password you use to log in to the My Vodafone self-service store. If you have set up login with e-mail and password, you will log in to the application in the same way as to My Vodafone on the website. You can also log in with your payer number.
On the homepage of the app, you'll find information tiles that show you the most important information about your services. Their content can change over time depending on, for example, whether you have paid your Bill, what services you use, etc. The most frequently displayed tiles include:
Below the information tiles you will find several other sections (some of which are hidden under the Show more option) that include:
After selecting this section, you will first be presented with a selection of your active services (phone number, fixed internet, TV…). After selecting your main service, you will then see its current settings and the option to edit additional services and packages.
Under your name (customer account name), you can see what level of password you have logged into the app with. You must be logged in as an administrator for full access to all information. Other menus are accessed via tiles that slide sideways. Below these you will find an option to log out of the app. In the My Account section you will find the following menus:
The application is available for customers who have their region set to the Czech Republic, Slovakia, Poland, Vietnam, USA, Bulgaria, Belarus, Moldova, Kazakhstan and Russia in their application stores. Unfortunately, if you have an account (Apple, Google) for another region, the app will not be available to you. However, you can still use My Vodafone in the browser.