How can I give access to the My Vodafone Self Care to someone else?

If you want to give access to the My Vodafone Self Care to someone else, you can give them a view of individual services (user access) or all services from one common Billing (payer access). Whoever you give access to will then use their own email and password and see a range of information depending on the access you give them.

How do I give someone else access to the My Vodafone Self Care?

Use your email and password to log in.

Click the Account menu (the red button with the silhouette of a character and your name) and select Access management.

On this page, you will see all the customer accounts you have access to under your email account, as well as other email accounts you have granted access to.

In the Accesses granted section, select the Grant access button.

You can also view detailed help here.

Select whether you are granting payer or user access, and then specify the specific payer in the drop-down box, or the specific service in the case of user access. Enter the email of the person you want to grant access to and confirm.

You can grant payer access to up to 5 different people (emails), you can grant user access to only one for each service.

The person you are granting access to will receive an email with instructions on how to proceed.

The validity of the email is limited, so be sure to inform the person to complete the setup as soon as possible.

The person to whom you grant access chooses whether they already use email login with Vodafone or whether they create a new profile when they accept access.

For example, if you are giving access to a friend who already uses My Vodafone email login for their phone number, they simply select that they already use My Vodafone Profile, log in with their email and password and confirm they have accepted access once they have logged in. Once logged in, he will then find the option to switch between services from other customer accounts in the Account menu (button with a silhouette of a character). Should your friend not use any email login yet, follow the instructions to create a new one.

How can I remove access to My Vodafone Self Care for someone else?

Use your email and password to log in.

Click the Account menu (the red button with the silhouette of a character and your name) and select Access management.

On this page, you will see all the customer accounts you have access to under your email account, as well as other email accounts you have granted access to.

In the Accesses granted section, select the access (email) you want to remove and confirm the change using the Remove button.

Confirm the change again in the summary and then the email you removed will no longer be able to log in and view your services.

Mějte přehled o svých službách díky aplikaci Můj Vodafone