What is the My Vodafone web Self Care for?

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The My Vodafone Self Care can help you with:

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Go to <a href="https://www.vodafone.cz/muj/en/" target="_blank" rel="noreferrer noopener">vodafone.cz/muj/en/</a> 

You can use our <a href="https://www.vodafone.cz/pece/en/self-care/my-vodafone/my-vodafone-application/">mobile application</a> too.

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To log in to My Vodafone, use the same <a href="https://www.vodafone.cz/pece/en/my-number/password/password-communication-vodafone/">password</a> as used when communicating with a representative.

You were provided with the password upon activating your SIM card (services). You will gain access to My Vodafone within 24 hours of activating your services. After your number is cancelled, you can still log in to My Vodafone Self Care using the <a rel="noreferrer noopener" href="https://www.vodafone.cz/muj/en/prihlaseni/platci?referrer=%2Fpece%2F" target="_blank">payer number</a> for 6 following months.

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Information about your tariff and changing services easily

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Billing and overview payments

Overview of the current expenditures and usage

In the <a href="https://www.vodafone.cz/muj/en/usage-overview" target="_blank" rel="noreferrer noopener">Usage</a> menu, you will find an overview of your current expenditures as of the given time.

Status of your request

If a representative or seller assigns your request to a specialised department, we will inform you of its status in the <a rel="noreferrer noopener" href="https://www.vodafone.cz/muj/en/account/messages" target="_blank">My account - Vodafone </a><a href="https://www.vodafone.cz/muj/en/account/messages" target="_blank" rel="noreferrer noopener">m</a><a rel="noreferrer noopener" href="https://www.vodafone.cz/muj/en/account/messages" target="_blank">essages</a> section (and through a text message).

In the My Account - Vodafone messages section, you will find:

What is the My Vodafone web Self Care for?

The My Vodafone Self Care can help you with:

Logging in to My Vodafone Self Care:

Go to vodafone.cz/muj/en/

To log in to My Vodafone, use the same password as used when communicating with a representative.

Information about your tariff and changing services easily

Billing and overview payments

Overview of the current expenditures and usage

Status of your request