Go to the Account - Forms section.
We have already filled in some data for you, please fill in the remaining ones.
Scan and upload the signed form in section: Attachements and send the request for processing with the Submit button.
For each processed form we charge the new customer the amount of 100 CZK.
If you are a corporate customer with a Framework Agreement, do not forget that after transferring some numbers or services to a new customer, you still have to meet the Minimum Monthly Commitment.
If the form is filled in correctly, we will transfer your services (the rights and commitments) within 30 days of receiving the application. We will inform you by SMS about the process of the transfer.
If you are the original owner of the number and you have other telephone numbers with us, you can log in to the My Vodafone selfcare through to another active number. If you do not have any services with us, you can use the login using the payer´s number.
If you no longer have an active mobile number with us, you can pay the invoice by bank transfer, Postal Cheque or in person. If you had a direct debit set at the time of canceling the number (transfer to another owner), it will take place as usual, after the last statement has been issued.