If you are paying with Direct Debit, your payment may have failed due to exceeding the debit limit or due to insufficient balance at your account. In such case, we will notify you by an SMS that the payment has not come through and that you would have to pay your Bill by another payment method.
We recommend checking the setting of your Direct Debit both in your bank and in My Vodafone Selfcare.
Have you forgotten to pay or has the payment failed to show at our account?
Choose the fastest payment method (we recommend using the ATM or a Credit Card) and make the payment without undue delay.