OneNet Direct Debit

Direct debit activation:

  1. Set up direct debit at your bank
  2. Activate direct debit at Vodafone

Set up direct debit at your bank


Get a direct debit approval from your bank in favor of our bank account 221233/0300.

Do not enter any variable or specific symbol.

Set up a direct debit limit (the maximum monthly amount that can be transferred from your account to Vodafone).

We recommend that you set up the necessary reserve.

Activate direct debit at Vodafone

Log in to OneNet Selfcare.

Select section: Billing – Accounts Overwiev in Menu.

Find the appropriate Account number that you want to pay by direct debit and select the appropriate line.

Click on the Payment Settings and select the 'Direct Debit' checkbox.

Fill in the account number.

Save.

If you do not have access to OneNet Selfcare, ask your Administrator to set up the direct debit.

When will the first direct debit payment be made?

  • Payment will be made from the next Billing.
  • Pay the invoice that has already been issued in another way.

How direct debit works?

Payments under your control

  • Direct debit payment is the most convenient - once you set it up, then you do not have to worry. You do not have to monitor the due date of the Invoice and you do not waste time with payment every month.
  • When setting up a direct debit, you choose a limit for the maximum amount that can be deducted. So, you cannot get more money out of your account than you expected.
  • If there is not enough money in your account and the direct debit fails, we will send you an SMS and you will simply use another method of payment.
  • Direct debit can take place up to 8 days before the due date, so you can be sure that the amount will be credited to our account in time and you will avoid delays.

Good to know

  • If you activate a direct debit payment and you have more than one phone number on your account, you will automatically activate it for all numbers at once.
  • We always send a collection order for the amount for which the Invoice was issued.
  • If the amount for Invoice is lower than CZK 120, we do not request the debit to be deducted from your bank account (it is not necessary to pay the Invoice for an amount lower than CZK 120). However, if this is the last Invoice after the cancellation, porting of a number, or a change to a prepaid card, then we will send a request to withdraw the collection to the bank to settle all liabilities.
  • If you do not have other active phone numbers, cancel your debit authorization at your bank after the last payment.