We recommend to use the connection via Wi-Fi. Without the connection to the Internet, the eSIM profile loading will not be succesful.
The procedure for the loading of the eSIM profile differs depending to the phone you are using. The manuals for the chosen models can be found lower on this web site. For the loading itself, you will also need the PIN code, which you will find on the card with QR code.
If you have already loaded your eSIM into your mobile phone, do not forget to confirm the swap and activate it.
For the entry to the self-care, you will need your administrative password.
The swap is usually executed within an hour from the entry of the request. Subsequently, we recommend to switch off and on the phone in order for it to be connected to the network. Do not forget to také out the original now unfunctional SIM card from your phone, so that everything would function as it should.
It is good to know: