What do I do if I recharged credit of another number?

If you've accidentally recharged a different telephone number, please contact an operator, who can make sure that the number in question exists. 

If you've recharged an existing telephone number, unfortunately we can't return the money, as we are not authorized to remove money from a customer account without the consent of the account owner. The only possibility to recover your money is to come to an agreement with the owner of the recharged number. 

If the recharged number doesn't exist, we are required to return your money to you, and our operator will take care of this for you.

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