Fill in and print the Credit Refund Application.
You can download the application from this link. (it is available only in the Czech language).
Send the application to our address or submit it to the store.
The postal address is Vodafone Czech Republic a.s., náměstí Junkových 2, 155 00 Praha 5. You can also see the list of our stores.
Good to know:
We will always inform you via SMS about the reason for rejecting the application. Take a look at the most common reason: