How do I know what technology my home internet is running on?

  • Not sure what technology your home fixed internet is using? The following overview will help clarify the situation. Fixed internet is a connection that is tied to one specific address.
  • The best way to tell the connection technology is by the way the modem and the socket are connected, the type of socket and the information on the label on the modem.
  • You can also find information about your internet in the Bill or My Vodafone Self Care.

Fixed Internet Cable

  • This is a fixed internet via the so-called cable network (EuroDOCSIS).
  • The modem is connected to the subscriber's socket in your apartment via a coaxial cable.
  • On the label of the modem you get from us, you will most often find the brand or name Vodafone, Compal, Technicolor, Cisco or Ubee.
  • In addition to data services, you can also receive cable TV (DVB-C) via the same subscriber socket.
Example of a subscriber socket

Fixed ADSL/VDSL internet

  • This is fixed internet over "telephone lines" (historically used for landlines).
  • The modem is connected by cable to the telephone socket in your apartment using an RJ-11 plug.
  • If you use a modem from us, you will most often see the name or brand Comtrend, Zyxel or TP-Link on the modem's label.
  • ADSL is an older form of this connection, with faster VDSL available for the vast majority of households today.
Cable with RJ-11 terminals

Fixed Internet Fibre

  • This is a fixed internet via a fibre optic network. It is available especially in newer buildings.
  • To connect, you use a modem or Wi-Fi router, which can be connected using an fibre optic cable, a network cable (Ethernet) with an RJ-45 connector, or an optical converter.
  • If you are using a router from us, you will most often see the name or brand Vodafone, Zyxel or TP-Link on its label.
Cable with RJ-45 terminals

Fixed LTE internet

  • It is a fixed internet receiving a signal over a mobile network.
  • For connection, you use a modem that is connected by cable to an antenna located outside your house.
  • This type of connection is always installed by our technicians (for antenna installation).
Example of external antenna and modem

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