Especially during the summer months, it is important to pay attention to your modem’s placement and ensure it has adequate ventilation. Overheating can lead to reduced internet connection quality or cause the device to restart unexpectedly.
If your modem is overheating or not functioning properly, we recommend turning it off for approximately 15 minutes. Wait until the device has cooled down, then check that it is positioned according to the recommendations above before switching it back on. This will help reduce the risk of overheating again.