Welcome to the Czech Republic

To connect to the internet from your phone, you need to have a data card activated and your phone settings have to enable internet connection.

You can also log in to Můj Vodafone and find the type of your phone. Choose "Internet" and follow the instructions to set up your phone easily from home.

If it’s still not working, don't hesitate to visit any of our stores and ask our team for help.

First, insert the SIM card into the phone, turn it on and enter the first-use PIN, which is 1234.

Press OK or Send. This will start the activation.

We will send you a text message about successful activation and a password. We recommend you change this and keep it for communication with us.

The initial credit is valid for 45 days and cannot be used for third-party services.

The card package is included in the price of the card for the first month. Thereafter, it will automatically renew after 30 days at the list price. If you do not have enough credit to renew, the package will be cancelled.

To reactivate your 2.5 GB package and unlimited in-network SMS, send an SMS in the form DATA 199 FIX to 7700

If your package is not renewed and is not active, you will pay 3 CZK per minute for calls, SMS to all networks in the CR or 10 MB of data.

If you don't have an active card package, the maximum daily spending benefit of 30 CZK per day applies. Once you spend 30 CZK from the start of the day, you get unlimited calls and texts to all networks and 300 MB of data until midnight.

All the above prices apply for using services within the Czech Republic

The price of the card includes 20 GB or 10 GB of data for the first 30 days after activation.

In addition, the price includes an activated Unlimited Calling package in the Vodafone CZ network + 100 minutes to other networks in the CR. After 30 days, the package will be automatically renewed for 199 CZK. You must have sufficient credit at the time of renewal.

For services not included in the package, you pay according to the current Group Card price list.

Vodafone only accepts payment by credit cards issued in the Czech Republic or the European Union, provided they have two-factor authentication.

If you are unable to pay by credit card, please select another of the available payment methods.

The Můj Vodafone app is available to Vodafone customers who have Google Play Store or App Store localised for the Czech Republic.

Log in to the app with your phone number and password. You will find your password in your welcome SMS.

1. Insert the SIM card into your phone, turn it on and enter 1234 (the first-use PIN).
2. Press OK or Send. This will start the activation.
3. We will send you a text message about successful activation and a password. We recommend you change this and keep it for communication with us.