Vodafone nav-check nav-user nav-search nav-basket nav-arrow nav-close nav-hamburger loading onenet vodafone-box

How do I log in?

I already use My Vodafone

If you’re already using Vodafone services and are using My Vodafone, nothing changes for you. You can log in as usual.
We will simply add your exUPC services to your existing account.

Log in

I don't use My Vodafone

As soon as we transfer your services, we’ll send you an SMS inviting you to generate a password to My Vodafone. For privacy reasons we will also verify you before sending you the password.

Generate password

My Vodafone login set-up

Wait for the SMS to verify the data

After the transfer, we'll send you an SMS with a link to verify your data on the registration page.

Fill in the variable symbol or Billing Account number (číslo plátce)

Fill in the variable symbol (VS) of your exUPC service. Or you can use Billing Account number (číslo plátce) that we sent you in SMS after your service migration. You can also find Billing Account number in every Billing SMS.

To verify ownership, enter information about the service and yourself

We only need basic information, and you’ll get to choose from clear options.

In the SMS you’ll receive a password

You will use this password to access My Vodafone and we will also require this password in stores or on the customers support line.

Paying in My Vodafone

bill-hi

Where can you find the invoice?

In Vodafone, the invoices are called Billing and can be found in the app or on the website after logging in in the Billing section.

My Billings

mail-new-hi

Billing by email

Set up the sending of invoices in PDF directly to your inbox. Simply go to the Billing section in My Vodafone.

Email me my Billings

What does My Vodafone offer?

ic_billing

QR code payment and billing history for all services under one roof

ic_toggle

Easy setup of services.

ic_graph

Easy and clear reports on your services.

ic_tv

All Vodafone TV settings in one place, from activation to changing the PIN code.

ic_converged

All your services under one roof - mobile tariffs, fixed home internet and television.

Frequently asked questions

Why do I need to verify?

Will My exUPC still work and for how long?

Can I use the My Vodafone app on my phone?

Where can I find my invoice – Billing - in My Vodafone?

Do I also need a password to communicate on the Vodafone line?