You don't understand your Bill, what to do?

  • An interactive guide will explain the unclear items in your Bill. For example, you will learn what the outstanding balance for the past periods is or what payments to third parties are.
  • If there is an amount with "minus" on your Bill it means that you have an overpayment in the given amount. Do not pay the amount.
  • If the amount is less than CZK 120 the Bill will say that you don't have to pay. The amount will be carried over to the next Bill.

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