Vodafone nav-check nav-user nav-search nav-basket nav-arrow nav-close nav-hamburger loading cash-registry transport-car network-antenna sms-a-mms odcizeny-telefon document onenet group-business person vodafone-box dum volani-wifi globe-arrow adsl glte handshake fms internet-v-mobilu modem predplacene-karty prislusenstvi pro-mlade rodina tablet tarify telefon vf-zarizeni volani-ze-zahranici volani-do-zahranici aktualni-utrata-a-cerpani vyuctovani historie-vyuctovani-a-plateb dobijeni check-ok sluzby internet earphone world kolac block sim-karta-a-telefon ostatni special info agreement lock arrows messages chat smart-devices pass domecek pevny-internet convergence sixtyplus

Vodafone customers can reset their FUP for a fee

01. April 2011

Vodafone customers who do a lot of web surfing and exceed their monthly data limit, can now reset that limit several times by paying a fee. The 'Purchasing additional FUP Limit' service is designed for customers who have already been transferred to the new customer system and have a data plan activated for Vodafone mobile Internet, Vodafone mobile Internet Loaded or Connect Steady. The current monthly data limit is exceeded by about 5% of customers. "With this service we want to accommodate customers who use the Internet intensively and to a greater extent. Everyone can now increase their data limit according to their needs, and do it repeatedly," says Pavel Kuhn, Senior Marketing Manager at Vodafone.

Vodafone customers who do a lot of web surfing and exceed their monthly data limit, can now reset that limit several times by paying a fee. The 'Purchasing additional FUP Limit' service is designed for customers who have already been transferred to the new customer system and have a data plan activated for Vodafone mobile Internet, Vodafone mobile Internet Loaded or Connect Steady. The current monthly data limit is exceeded by about 5% of customers.

"With this service we want to accommodate customers who use the Internet intensively and to a greater extent. Everyone can now increase their data limit according to their needs, and do it repeatedly," says Pavel Kuhn, Senior Marketing Manager at Vodafone.

Prices for additional FUP limit vary according to the data plan, which the customer has activated:

  • Vodafone mobile Internet - the customer can buy 150 megabytes of FUP for 100 CZK, including VAT;
  • Vodafone mobile Internet Loaded - customers can buy 600 megabytes of FUP for CZK 200 including VAT;
  • Connect for Good - the customer can buy FUP 3 gigabytes for CZK 450 including VAT.

Purchasing additional FUP limit(s) is intended for corporate and private customers, with either a tariff or a prepaid card. The conditions for purchase are an active data plan, enough flexi-ceiling for tariff customers or sufficient credit available to customers with prepaid cards.

Vodafone currently has the widest high-speed 3G coverage of all mobile operators. It covers 46% of the population of the Czech Republic and by the end of August this year will cover 60% of the population. Vodafone uses the latest technology, HSPA (High Speed Packet Access) from Huawei for the operation of its 3G network. This enables mobile Internet connection speeds up to 7.2 Mbps.

In addition to the 3G network, customers can use Vodafone's mobile data connectivity over MobilKom's CDMA network, covering 75 percent of the population, and its 2G network - EDGE, which is available to 95 percent of the population of the Czech Republic.

Customers can get their FUP limit raised through web Self-Care.