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OSKAR OFFERS 30-DAY MONEY BACK GUARANTEE

10. April 2002

Choosing Oskar is now even easier than ever before – every customer can make a risk free handset purchase and take advantage of the new 30-day money back guarantee Oskar not only visibly exceeds all legal requirements but also beats the conditions offered by the competition As from April 8, Oskar’s customers can take advantage of another program that will make their life and phone selection a bit easier. If the customer is for any reason unhappy with the phone purchased from Oskar they may return it within 30 days for a full refund, no risk and no questions asked. The money back guarantee applies to both handsets and accompanying accessories. However, for obvious reasons, it does not apply to prepaid vouchers and used services. Phones can be returned directly to the store where they were bought or mailed via Ceska posta.

  • Choosing Oskar is now even easier than ever before – every customer can make a risk free handset purchase and take advantage of the new 30-day money back guarantee
  • Oskar not only visibly exceeds all legal requirements but also beats the conditions offered by the competition

  • As from April 8, Oskar’s customers can take advantage of another program that will make their life and phone selection a bit easier. If the customer is for any reason unhappy with the phone purchased from Oskar they may return it within 30 days for a full refund, no risk and no questions asked.

    The money back guarantee applies to both handsets and accompanying accessories. However, for obvious reasons, it does not apply to prepaid vouchers and used services.

    Phones can be returned directly to the store where they were bought or mailed via Ceska posta. Detailed instructions can be found in the Return Form enclosed with each handset.

    „Oskar is the only operator that accommodates the customer’s wishes by allowing risk free return of purchase. Not only do we noticeably exceed all legal requirements, but we also surpass the conditions offered by the competition,“ says Sylvie Scott, Vicepresident Marketing, Business & Retail Sales. Czech legal regulations require a 14-day refund period, which applies only to mail order businesses. The 30-day money back guarantee for products is a unique and voluntary service offered by Oskar to the customer.

    Cesky Mobil became the first dual-band (GSM 900/1800) network operator in the Czech Republic after being granted its license in October 1999. It launched commercial operation of its leading edge GSM network on March 1, 2000 under the brand name Oskar. The end of 2001 saw Oskar with in excess of 858,000 subscribers making it one of the leading, third license operators in Central Europe! At the World Communication Awards in August 2001, Oskar was a nominee for the Best Mobile Operator award.

    Through the ClearWave holding, Český Mobil a.s. is a member of the telecommunications group of Canadian-based Telesystem International Wireless (TIW). The Company's shares are listed on the Toronto Stock Exchange ("TIW") and NASDAQ ("TIWI").