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55% OF CZECHS WOULD WELCOME THE OPPORTUNITY TO SUBMIT TAX RETURNS VIA MOBILE

29. March 2007

According to a recent survey, over half of the small business owners and entrepreneurs in the Czech Republic would welcome the opportunity to submit tax returns through their mobiles as a substantial time-saver. Czechs consider the existing tax system as unfair and bureaucratic. An overwhelming majority of them would like to be able to use a toll-free line for tax consultancy. This follows from a representative survey of customers of all mobile operators, conducted by Vodafone. The survey, conducted in March and concerning the use of mobile phones while submitting tax returns, focused on two primary themes: Satisfaction with the tax system and financial authorities The use of mobiles for submitting tax returns and communication with the authorities The results of the survey indicated that small business owners and entrepreneurs in the Czech Republic: Taxes and communication with authorities regard the tax system as bureaucratic (90%) and unfair (71%) mostly communicate with financial authorities in person (55%), but consider this communication slow (78%) and bureaucratic (82%) 98% of them would welcome a toll-free phone line for tax consultancy want to have the opportunity to use their mobile phones to reserve consultations with clerks (83%) or get a serial number (61%) Tax returns and mobile phones feel that tax forms are too long (85%) and unclear (76%) only 5% file taxes through the Internet, the majority submit them personally (78%) over half (55%) of them would like to submit their tax returns through their mobiles in the future in order to save time at this time, a quarter of the respondents would try submitting tax returns via mobile, while the majority would use an Internet form accessible on their mobile phones 27% believe that submitting tax returns through mobiles would enable them to meet submission deadlines The survey was conducted by Vodafone, in cooperation with United Interactive, with a representative sample of 446 small business owners and entrepreneurs in the Czech Republic who use mobile phones.

According to a recent survey, over half of the small business owners and entrepreneurs in the Czech Republic would welcome the opportunity to submit tax returns through their mobiles as a substantial time-saver. Czechs consider the existing tax system as unfair and bureaucratic.

An overwhelming majority of them would like to be able to use a toll-free line for tax consultancy. This follows from a representative survey of customers of all mobile operators, conducted by Vodafone.

The survey, conducted in March and concerning the use of mobile phones while submitting tax returns, focused on two primary themes:

  • Satisfaction with the tax system and financial authorities
  • The use of mobiles for submitting tax returns and communication with the authorities

The results of the survey indicated that small business owners and entrepreneurs in the Czech Republic:

Taxes and communication with authorities

  • regard the tax system as bureaucratic (90%) and unfair (71%)
  • mostly communicate with financial authorities in person (55%), but consider this communication slow (78%) and bureaucratic (82%)
  • 98% of them would welcome a toll-free phone line for tax consultancy
  • want to have the opportunity to use their mobile phones to reserve consultations with clerks (83%) or get a serial number (61%)

Tax returns and mobile phones

  • feel that tax forms are too long (85%) and unclear (76%)
  • only 5% file taxes through the Internet, the majority submit them personally (78%)
  • over half (55%) of them would like to submit their tax returns through their mobiles in the future in order to save time
  • at this time, a quarter of the respondents would try submitting tax returns via mobile, while the majority would use an Internet form accessible on their mobile phones
  • 27% believe that submitting tax returns through mobiles would enable them to meet submission deadlines

The survey was conducted by Vodafone, in cooperation with United Interactive, with a representative sample of 446 small business owners and entrepreneurs in the Czech Republic who use mobile phones.