ATMs

Top-Up your Vodafone Card

Your Vodafone Card can be topped up using vouchers or via an ATM. It doesn't matter if you proceeded your first top-up with the voucher or via ATM, both methods may be used throughout the life of your Vodafone Card.

Top-Up via ATM

If you have a bankcard, you can easily top up your Vodafone Card at any ATM labeled with the Vodafone logo. There are more than 2,000 of them across the country, so you'll be sure to find one.

Look for an ATM of:

• Česká spořitelna
• ČSOB, Poštovní spořitelna
• Komerční banka
• Euronet
• Citibank
• HVB

This method is free of any additional bank charges and is available 24 hours a day. For a list of all Vodafone ATMs please click here.

The top-up process is very easy:

• First, find a Vodafone branded ATM
• Insert your valid bank card, choose the language and enter your PIN
• Select Mobile Services and Vodafone
• From this menu choose Top up Vodafone Card then follow the following:
  • Insert the phone number that you want top up
  • Choose the amount of the top-up and confirm this amount
  • Insert the phone number where the confirmation SMS is to be sent
• Take your payment card and wait for the SMS confirming the successful topping-up

Please click here to see an ATM DEMO.

The following SMS confirmations will be sent (in Czech) to both mobile phone numbers if the two numbers are different:

"Your Vodafone Card Account has been topped up with XX CZK. Please call *22# to confirm. Your transaction number is XX. Vodafone."

Or

"The Vodafone Card phone number XX has been topped up with XX CZK. Your transaction number is XX. Vodafone"

If you entered an incorrect phone number, you will receive the following SMS (in Czech):

"Sorry! XX is not a valid Vodafone Card phone number therefore the account has not been topped up. Your transaction number is XX. Vodafone"

If the credit topping-up cannot proceed, you will receive the following SMS:

"Sorry! Technical problems are preventing us from recharging your Vodafone Card. Please try again later. Your transaction number is XX. Vodafone"

Or

"The transaction will be processed in a few minutes (max. 15 minutes)."

Or

"Sorry! The transaction was not authorised by your bank. Your transaction number is XX. Vodafone"

Why use an ATM?

• Vodafone Card is topped up directly - no need to call or insert the voucher secret number.
• No need for cash - the only thing you need is a valid bank card.
• You can top up someone else's Vodafone Card or someone else can top up your Vodafone Card.
• You receive a confirmation via SMS, free of charge.

What is the top-up limit?

You can top up your Vodafone Card via the ATM in the following denominations:

• 250 CZK
• 500 CZK
• 1,200 CZK
• 2,400 CZK

Note: The maximum credit amount on your Vodafone Card account is 10,000 CZK.